Our Warranty
Clifton Australia offers a 24 Month Warranty from the date of purchase on all Clifton-branded umbrellas other than model number A1-LF808 that carries a 12 Month Warranty.
Damage from misuse or accidental damage does not constitute a faulty frame.
A 12 month Frame Guarantee is also offered on Brellerz, Funbrellerz & Bobbie J umbrellas sold by Clifton Australia.
Rainbird & Penguin umbrellas carry no warranty period at all.
Warranty Registration
To register your product please take a photo of your receipt showing the date of purchase and the back of your hang tag showing the barcode & email it to us at sales@cliftonaustralia.com
To make a claim, just email sales@cliftonaustralia.com with a picture of the fault.
Prior to agreeing to a replacement product, Clifton Australia retains the right to ask for the faulty product to be returned to us at 27 Vella Drive, Sunshine VIC 3020 along with a $10.00 postage fee for the replacement item to be sent you.
Testimonial
"I am so happy with the service I received from Clifton Umbrellas!
Thank you for being so accommodating of my request and for the excellent customer service.
Beautiful products, I love my rainbow umbrella".
- Julia G